Privacy Policy - Carrom Pro Max

Company: FEN Tech

Website: https://fentechgame.com

This Privacy Policy describes how Carrom Pro Max: Play & Friends. We collect, uses, shares, and protects user information when you use our mobile game application Carrom Pro Max: Play & Friends.
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Personal Information
When you sign in using Google Login or Facebook Login, we may collect:
Name
Email address
Profile picture (if provided by the login provider)
This information is used only for account creation, identification, and gameplay features.

1.2 Gameplay & App Activity Data
We collect gameplay-related data, including:
Game progress, scores, levels, and achievements
Multiplayer match data and interactions
In-app actions and game statistics
This data is used to operate multiplayer features, improve gameplay experience, and for analytics.

1.3 Messages & Multiplayer Data
If the App includes multiplayer communication features, we may collect:
In-game messages or interactions
These are used only for gameplay functionality, moderation, and improving user experience.

1.4 Device & Technical Information
We may collect technical information such as:
Device identifiers (including Advertising ID)
Device type, operating system, and app version
Crash reports and performance logs

1.5 Financial Information
For in-app purchases, we collect:
Purchase history (items purchased)
We do not collect or store any credit card, debit card, or banking information.
All payments are processed securely by Google Play.

2. How We Use Your Information

We use collected information to:
Create and manage user accounts
Enable multiplayer and online features
Provide in-app purchases
Display advertisements
Analyze app performance and usage
Improve game features and user experience
Ensure security and prevent fraud

3. Third-Party Services
We use trusted third-party services that may collect data according to their own privacy policies, including:
Google Play Services
Google AdMob (Advertisements)
Google Firebase (Analytics, Crash Reporting)
Google Sign-In
Facebook Login

4. Data Sharing
We do not sell your personal data.
We may share limited data with third-party services only for:
Advertising
Analytics
App functionality
All data sharing complies with Google Play policies.

5. Data Security
We take reasonable measures to protect user data:
All data is encrypted in transit using secure HTTPS/TLS connections
Access to data is restricted and protected

6. Data Retention
We retain user data only as long as necessary to:
Provide app services
Comply with legal obligations
Resolve disputes

7. Account & Data Deletion
You have the right to request deletion of your account and associated data.
To request account deletion, please Email:
support@fentechgame.com

After verification, we will delete your account and related data within a reasonable timeframe, except where retention is required by law.

8. Children’s Privacy
This App is intended for users aged 13 years and above.
We do not knowingly collect personal information from children under 13. If you believe a child has provided personal data, please contact us and we will delete it immediately.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page. Continued use of the App means acceptance of the updated policy.

10. Contact Us
If you have any questions about this Privacy Policy or data practices, please contact us:
Email: support@fentechgame.com

Website: https://fentechgame.com